Please read our CANCELLATION POLICY before booking.

We strive to accommodate our clients to the best of our ability.

All of our appointment confirmations and reminders are sent via text or email.

We require at least 24 hours notice if you have to cancel or reschedule an appointment.

Please notify us by phone (Not by voice message), email or in person.

Any cancellation/rescheduling appointments within 24 hours, you will be charged 50% of the service.

If arriving in more than 15 minutes late, we may not guaranteed the full satisfaction of the results.

If not showing up to your scheduled appointment or

if we have not heard from you over 20 minutes of your appointment time,

it will be considered as a “NO SHOW” and you will be charged 100% of the service,

and a non refundable deposit will be required for future appointments.

 

Before Your Appointment

Please Do Not wear any eye makeup to your appointment.

If you do, please arrive 5-10 minutes early to remove your eye makeup completely.

We do have Oil Free makeup remover and cotton pads here at our studio.

For a long lasting Lash Lift, Do not use waterproof mascara

or curl your lashes at least 24 hours prior to your treatment.

Please remove any makeup or oils from your eye area and eyelashes with Oil Free makeup remover.

We recommend to take a shower or wash your hair prior to your appointment because you may not for next 24 hours.

 

REFUNDS

We do not offer refunds on services.

We do however, offer a complementary fix appointment if for any reason you are not happy with the results,

please contact us within 4 days, we will be happy to have a follow up appointment with you!

A complementary fix appointment must be scheduled within 1 week of the original date of your appointment.

 

PAYMENT

We accept Visa, Mastercard, AMEX, Debit and Cash.